At Fairspin Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register an account, or play games at Fairspin Casino.
By using Fairspin Casino, you consent to the practices described in this Privacy Policy. If you do not agree with any part of it, please do not use our services.
1. Information We Collect
When you interact with Fairspin Casino, we may collect the following types of information:
- Personal Information: Full name, date of birth, email address, residential address, and phone number provided during registration and Fairspin login.
- Identification Data: Documents required for identity verification (KYC), such as passport or ID card, to comply with legal requirements.
- Payment Information: Details related to your deposits and withdrawals (we do not store full bank card details).
- Technical Data: IP address, device type, browser version, operating system, and usage data (pages visited, time spent, clicks).
- Communication Data: Messages sent to our customer support team.
We collect this information to provide you with a secure and personalized gaming experience.
2. How We Use Your Information
We use the collected data for the following purposes:
- To create and manage your account and enable Fairspin login
- To process deposits, withdrawals, and verify transactions
- To activate and manage your Fairspin bonus, Fairspin free spins, and other promotions (including Fairspin promo code usage)
- To improve our website, games, and customer support
- To send important account notifications and promotional offers (you can opt out at any time)
- To comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gaming requirements
- To prevent fraud, cheating, and unauthorized access
3. Sharing Your Information
We do not sell your personal data to third parties. We may share your information only in the following limited cases:
- With trusted service providers who help us operate the platform (payment processors, hosting providers, KYC verification services)
- With regulatory authorities when required by law
- In the event of a merger, acquisition, or legal requirement
All third parties are bound by strict confidentiality agreements.
4. Data Security
Fairspin Casino uses industry-standard security measures to protect your information:
- SSL encryption for all data transmitted between your device and our servers
- Secure servers and regular security audits
- Strict access controls for employee access to personal data
- Two-factor authentication options where available
While we strive to protect your data, no system is 100% secure. You are also responsible for keeping your Fairspin login credentials safe.
5. Your Rights as a German Player
Under German and EU data protection laws (GDPR), you have the following rights regarding your personal data:
- Right to access your data
- Right to correct inaccurate information
- Right to request deletion of your data (subject to legal obligations)
- Right to restrict processing
- Right to object to processing
- Right to data portability
To exercise any of these rights, please contact our support team after logging into your account.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in during your Fairspin login
- Remember your preferences
- Analyze website traffic and improve user experience
- Deliver personalized content and promotions
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the site.
7. Data Retention
We keep your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that period, we securely delete or anonymize your information.
8. International Data Transfers
Some of our service providers may be located outside the European Union. In such cases, we ensure appropriate safeguards are in place to protect your data in line with GDPR requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our customer support team via live chat or email after your Fairspin login.
Fairspin Casino is committed to protecting your privacy while providing you with an enjoyable and secure gaming experience. Thank you for trusting us with your information.
Play responsibly.